Mycad99's Six Data Protection Principles
Here are the core principles behind how mycad99 handles your personal data every day.
256-bit SSL Encryption
All data transmitted between your device and mycad99 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
No Sharing Without Consent
Your personal data is never sold, rented, or shared with any third party for marketing purposes. Any necessary sharing only occurs with your consent or as required by law.
Secure Data Storage
Your data is stored on secured servers with strict access controls. Only authorised mycad99 staff with a legitimate work need may access member personal data.
Minimum Data Collection
Mycad99 only collects data that is strictly necessary to provide our services and meet compliance requirements. No excess data is collected purely for commercial purposes.
Right of Access and Correction
You have the right to access, correct, or request deletion of your personal data at any time by contacting the mycad99 support team via live chat or email.
Marketing Communications Controls
You can opt out of marketing communications from mycad99 at any time. This can be managed directly from your account settings without any complicated procedures.
1. Introduction and Scope of This Policy
This Privacy Policy explains how mycad99 ("we", "the platform") handles personal data collected from members, visitors, and users of the platform. This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
By using the mycad99 platform, you agree that your personal data will be processed in accordance with the terms set out in this Privacy Policy. If you do not agree, please discontinue use of the platform.
2. Personal Data We Collect
Mycad99 collects your personal data through various interaction points — during registration, during platform use, and through standard tracking technologies common to most online platforms. Below is a summary of the types of data we collect:
| Data Categories | Example Information | How Collected |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth | Registration & KYC |
| Contact Data | Email address, phone number | Account registration |
| Financial Data | Bank name, account number (partially masked) | Deposits & withdrawals |
| Usage Data | Game history, wagering, login | Platform activity |
| Technical Data | IP address, browser type, device, cookies | Automatically during visit |
2.1 Data We Do Not Collect
Mycad99 does not collect sensitive data such as medical information, political affiliations, or religious beliefs unless there is a specific legal requirement to do so.
3. Purpose of Personal Data Use
Every piece of data collected by mycad99 has a specific and legitimate purpose. We do not use your data for any purpose not stated in this document without notifying you in advance.
- Account management – Creates, verifies, and manages your member account at mycad99.
- Transaction processing – Securely processes deposits, withdrawals, and all financial transactions.
- KYC verification – Fulfils legal compliance requirements for member identity verification.
- Fraud prevention – Detects and investigates any suspicious or fraudulent activity on the platform.
- Customer support – Assists you when you contact the mycad99 support team.
- Service communications – Sends important notifications related to your account, transactions, and security.
- Product improvement – Analyzes usage patterns to improve the platform experience.
- Responsible gaming – Monitors gaming patterns to identify members who may need assistance.
4. Data Sharing with Third Parties
Mycad99 does not sell or rent your personal data to any party. However, in certain limited situations, we may share data with the following parties:
4.1 Trusted Service Providers
We work with third-party service providers who help us operate the platform — such as payment processors, cloud service providers, and identity verification software providers. All such providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.
4.2 Legal Requirements
Mycad99 may share data when required by law, court order, or legitimate requests from relevant authorities — including for anti-money laundering and counter-terrorism financing purposes.
5. Use of Cookies
Mycad99 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our platform.
5.1 Types of Cookies We Use
- Essential Cookies – Required for core platform functions such as login and navigation. Cannot be disabled.
- Performance Cookies – Collects information on how you use the platform to help us improve its performance.
- Functional Cookies – Saves your preferences such as language, odds format, and display settings for future sessions.
- Analytics Cookies – Helps us understand visit and usage patterns to make better product development decisions.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the mycad99 platform.
6. Your Rights as a Data Subject
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mycad99:
Right of Access
Requesting a copy of the personal data we hold about you.
Right to Correction
Requesting correction of inaccurate or incomplete data.
Right to Erasure
Requesting deletion of data subject to legal retention requirements.
Right to Object
Objecting to the processing of your data for direct marketing purposes.
Right to Data Portability
Receiving your data in a machine-readable format.
Right to Restriction
Requesting restriction of data processing under certain circumstances.
To exercise any of the above rights, contact the mycad99 support team via live chat or email at [email protected]. We will process your request within 14 business days.
7. Data Retention Period
Mycad99 does not retain your personal data longer than necessary for the purposes stated in this policy or as required by applicable law.
- Active account data is retained for the duration of the active account plus 7 years after account closure, as required by Malaysian financial regulations.
- Financial transaction records are retained for a minimum of 7 years in accordance with legal requirements
- Customer support communication data is retained for 3 years.
- Technical logs and analytics data are deleted or anonymised after 12 months
- Analytics cookie data is deleted after 13 months.
8. Data Security Measures
Mycad99 continually invests in security infrastructure to protect members' personal data from unauthorized access, disclosure, alteration, or destruction.
8.1 Technical Measures
- 256-bit SSL/TLS encryption for all data communications in transit
- Encryption of data at rest using industry-recognised encryption algorithms
- Role-based access control (RBAC) for all internal systems
- 24/7 security monitoring and intrusion detection systems
- Regular penetration testing by independent security experts
8.2 Organisational Measures
- All staff who handle personal data are required to undergo data protection training
- Strict confidentiality agreements with all third-party service providers
- Documented and regularly tested security incident response procedures
While mycad99 takes all reasonable precautions, no system can guarantee 100% security. If you suspect your account has been compromised, please contact mycad99 support immediately.
9. Data Breach Notification
In the event of a data breach that may affect your personal data, mycad99 will take the following immediate actions:
- Identifying and isolating affected systems within 24 hours
- Notifying affected members via their registered email within 72 hours of a breach being detected
- Reporting incidents to the relevant authorities as required by law
- Taking remedial steps to prevent similar breaches in the future
10. Amendments to the Privacy Policy
Mycad99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made, we will notify you via:
- Notifications displayed prominently on the mycad99 platform when you log in
- Email to your registered email address for changes that materially affect your rights.
The "Updated" date at the top of this page always reflects the latest version in effect.
11. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or mycad99's handling of your personal data, please contact us via:
Available 24/7 — the fastest way to get immediate help regarding your data privacy.
[email protected] — for requests related to data access, correction, or deletion rights.
We aim to respond to all privacy-related inquiries within 5 business days.
Document Contents
1. Introduction & Scope 2. Data Collected 3. Purpose of Data Use 4. Third-Party Sharing 5. Use of Cookies 6. Your Rights as a Data Subject 7. Data Retention Period 8. Security Measures 9. Data Breach 10. Policy Amendments 11. Contact UsThe mycad99 Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010.
Play with Confidence — Your Privacy is Fully Protected at mycad99
With multi-layered security and a strong commitment to PDPA compliance, mycad99 keeps your personal data safe at all times. Register today and enjoy a worry-free gaming experience.